Earwax Doc Ltd is committed to protecting your personal data. This privacy notice describes:
The types of personal data we collect from you in connection with this website.
- How we use that information and why
- Who we share it with and where
- How long we store it for
Your rights, including how you can contact us if you have additional questions about the processing of your personal data; and how we can make changes to this notice.
Earwax Doc Ltd is a company of the United Kingdom as “data controller” is responsible for the processing of your personal data.
For further information on our use of cookies, please see our Cookie Policy.
What personal data do we collect?
We collect and store:
- Your email address which you submit in order to sign-up for electronic direct marketing from us.
- Contact and delivery details as well as payment information in order to process and deliver any purchases from the website.
- Your name, address, telephone number and email address in order to arrange the service we offer.
- Your name, email address, address and date of your appointment.
- Your name, email address, address, telephone number when you complete the online booking form.
For how long will we store your personal data for?
We store personal data for as long as necessary to fulfil the purpose for which the data has been collected, and in accordance with our internal record retention schedule. This means that we delete your personal data when such data is no longer necessary to process a request or to manage our relationship. Statistics which have been anonymised may be saved for longer.
Your Rights
In relation to the personal data that we hold about you, you have the right to:
- Request a copy of your personal data from our records;
- Ask that we correct or erase your personal data (though this may mean that we cannot process requests or orders, or that your account expires);
- Ask us to stop processing your personal data (for example as regards the use of the data to improve our website), or restrict how we process it (for example if you deem the data to be incorrect);
Request the personal data used to provide you with information you requested, process an order, or manage your account or our relationship in a machine-readable format, which you are entitled to transfer to another data controller; and
Withdraw your consent to us processing your data for marketing purposes at any time.
We may not accept a request to erase your personal data where we require it to comply with a legal obligation or in relation to a legal claim.
Requests to exercise your rights should be addressed or to earwaxdoc@earwaxdoc
If you have a complaint regarding our processing of your personal data you are entitled to report this to the ICO (Information Commissioner’s Office) at ico.org.uk or to the supervisory authority where you live or work if different, list of which can be found at ec.europa.eu.
How can we make changes to this privacy policy?
We may update this privacy notice from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any such changes (including when they will take effect). Your continued use of the website after any such updates takes effect will constitute acceptance of those changes. If you do not accept any updates to this privacy notice, you should stop using this website.